When you make a booking for a service, your booking will go into the open market for freelance attendants to undertake fulfilment of your booking. If the order is not accepted 24 hours before the appointment time, the order will automatically be postponed by a week to the same timing on the day. This process repeats until an attendant is found or matched to you. If you are available for more than one day in a week for the service, you can also make a note inside the request. This allows attendants identify your flexibility easily leading to a faster smoother match of attendants interested in your booking.